6 Ways to Fix Instagram Calls Not Working on Android

Troubleshoot and fix issues with Instagram calls on your Android device with these 6 practical methods.

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By Abhishek Chandel
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6 Ways to Fix Instagram Calls Not Working on Android

6 Ways to Fix Instagram Calls Not Working on Android

Are you facing issues with Instagram calls on your Android device? Don’t worry, you’re not alone. Many other Android users complain of issues with Instagram calls, but the good news is that there are several ways to fix them. In this blog post, we’ll explore 6 effective solutions to get your Instagram calls up and running smoothly again. Keep reading to learn more!

6 Ways to Fix Instagram Calls Not Working on Android

1. Make Sure Your Internet Works

First off, make sure you actually have a stable internet connection. Instagram calls use your phone's data, so open up an app like YouTube or do an internet speed test to double check your connection seems good. If so, the problem is likely within Instagram itself.

2. Check Instagram App Permissions

Next, you must ensure that Instagram can access essential system components to make and receive calls. For instance, Instagram requires access to your phone’s camera and microphone to make audio and video calls. It also needs permission to show notifications for incoming calls. You can verify app permissions for Instagram on Android by long-pressing on the Instagram app icon, tapping the info icon from the menu that appears, tapping on Permissions, and enabling each permission one by one.

Next, Return to the App info page and tap on Mobile data. Then, enable toggles for ‘Allow background data usage’ and ‘Allow data usage while Data saver is on.’ Restart the Instagram app after this and check if the problem is still there.

3. Disable the Data Saver Feature

The data saver feature in the Instagram app comes in handy when you’re running low on mobile data. However, if you leave it on all the time, your experience with audio and video calls may suffer. Hence, it’s best to disable Instagram’s data saver feature when you don’t need it. In the Instagram app, navigate to the profile tab, tap the menu icon (three horizontal lines) in the top right corner, select "Settings and privacy" from the menu that appears, scroll down & select ‘Data usage and media quality’ from the following menu, and toggle off the Data Saver option. After completing these steps, start an audio or video call in the Instagram app and see if it works as expected.

4. Update Instagram App

Try updating the application from the Play Store. Launch Play Store & search for Instagram & Check if Instagram has a pending update lying around. Tap on the button Update beside Instagram to start the version update. Launch Instagram after the update is over. Now, try to make a video call or voice call, and it should work had it been a bug causing the features to not work beforehand.

5. Clear the Cache of Instagram

Here are the steps to clear the junk data from the cache of the Instagram app: Long press the Instagram app icon by going to the Android app drawer. From the shortcuts menu, tap on App Info. Under the app info section, tap on Storage. Then tap on Clear Cache. Launch Instagram and try to make video calls or voice calls. The features should now work smoothly.

6. Check if Instagram is Down

Go to the Downdetector website to check if officially the Instagram servers are down. It happens when the company has to address some major bugs in the app or perform any maintenance. You may also check on Twitter forums to know from other Instagram users or on Instagram’s official handle whether the app is down for bug fixing of some sort.

Conclusion

In short, there are a few things you can try to fix issues with Instagram calls on your Android phone. First, check the basics like your internet connection and if the app has the permissions it needs. Then, update the Instagram app to the latest version and clear the app's cache files. If none of that works, see if Instagram is having an outage by checking sites like Downdetector - if so, then just wait it out until Instagram fixes the problem on their end. Hopefully one of these solutions helps get your Instagram calls up and running again!

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