6 Ways to fix - Screenshot not working on Mac

Troubleshoot screenshot problems on your Mac with these 6 easy solutions to get it working again.

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By Abhishek Chandel
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6 Ways to fix - Screenshot not working on Mac

6 Ways to fix - Screenshot not working on Mac

Are you struggling to take screenshots on your Mac? It’s frustrating when you need to capture something important, but it just won’t work. Don’t worry, you’re not alone - this is a common problem for many Mac users. But there’s good news! There are many ways to fix this issue in your Mac system.

In this post, we’ll explore 6 different solutions to get your screenshot feature back on track. From checking your keyboard shortcuts to using third party apps, we’ve got you covered. So let’s dive in and get your screenshot feature working again!

Possible Causes of Screenshot not working on Mac

There are multiple reasons why you might not be able to take screenshots on your Mac computer. A few of the most typical issues include:

  • Shortcut mix-up: If the keyboard shortcut to capture screenshots has been altered or deactivated, that could stop you from taking screen captures.

  • Compatibility glitches: Using an outdated version of macOS or an old app can sometimes mess up screenshot functionality.

  • Long-running issues: If your Mac has been on for too long without restarting, that can occasionally cause core features like screenshotting to malfunction.

6 Ways to fix - Screenshot not working on Mac

Solution 1: Check your keyboard shortcuts

The most simple way to take screenshots on a Mac is using keyboard shortcuts. If you can't take screenshots, first check your keyboard shortcuts.

1. Go to System Settings then Keyboard & select the "Keyboard Shortcuts" tab.

2. Here click on the "Screenshots." Ensure all screenshot options are enabled. If you see something unusual settings then click on "Restore Defaults".

Solution 2: Restart your Mac to refresh the system

In some cases, restarting your Mac can resolve problems with core system functions like taking screenshots. The restart will refresh the macOS and any related software, which may fix any issues preventing you from taking screenshots.

For this Click on the Apple logo at the top left corner & then click on “Restart”.

Solution 3: Update your macOS

Apple is always putting out new software updates for their Mac computers. These updates patch up bugs and make things run smoother. If you haven't updated your Mac's software in a while, that could definitely be messing with your screenshots. so updating to the latest version is a possible fix for your screenshot problem.

For this open System Settings and click 'Software Update.' If an update is available, click 'Update Now.' Installing the update may fix the screenshot problem.

Solution 4: Use a different browser:

If screenshots aren't working right in your current browser, switching to a different browser might do the trick. The browser you're using could have a glitch that's messing with screenshots. To test this out, install a second browser on your Mac and see if you can take screenshots within that one:

  • If you mainly use Chrome now, download Firefox.

  • If you mainly use Firefox now, download Chrome.

Try taking a screenshot within the new browser. If the screenshots work fine there, then the issue lies with the browser you were originally using.

Solution 5: Reset NVRAM (Intel Mac)

Another thing to try is resetting your Mac's NVRAM. NVRAM stores settings for speakers, startup disk, time zone, etc. Resetting it may fix the screenshot issue.

You can't reset SMC/NVRAM in M1 & M2 Macs, since there is no hardware for resetting SMC/NVRAM.

To reset NVRAM:

  • Shut down your Mac

  • Turn it on and immediately hold these keys together: Option, Command, P, and R.

  • Continue holding the keys until you see the Apple logo appear twice.

  • Release the keys and let your Mac restart normally.

Solution 6: Use a third-party screenshot app

If you've tried all of the above steps and are still unable to take screenshots, you may need to use a third-party screenshot app as an alternative. There are several good options available for Mac, including Skitch, Snapz Pro X, and Jing. These third-party apps often provide more features and options than the built-in macOS screenshot tool. Installing one of these may provide a workaround for your screenshot issues.

Conclusion

There you go, 6 potential fixes for your Mac screenshot issues. Hopefully one of these solutions works for you! Try each one step by step. See which fix actually resolves your particular screenshot problem. If none of these workarounds help, don't hesitate to contact Apple support. Their technicians can likely resolve any persistent screenshot issues.

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