Samsung Galaxy Phone Not Receiving Calls? 8 Ways to Fix!

Are you struggling to receive calls on your Samsung Galaxy phone? It's frustrating when calls won't come through, but don't panic - there are several easy fixes. I'll cover 8 Ways to Fix Samsung Galaxy Phone Not Receiving Calls. We'll check things like a damaged SIM card, carrier account issues, phone settings, weak signal strength, system glitches, and cache partition problems. After reading this, you'll have a good idea of the potential causes and how to fix them. Here we go!

Symptoms of a Samsung Galaxy phone not receiving calls

• Missed call notifications - Check if you have notifications for calls you didn't actually hear ring through.

• "Call failed" messages - Any texts or pop-ups saying calls did not connect.

• Ringtones not sounding - Make sure your volume is turned up and ringtones are enabled.

• Network issues - Check for enough signal bars and mobile data to make calls.

• App problems - Some installed apps could interrupt call functions.

Look, not being able to receive calls is annoying AF. It could also cause major problems if somebody needs to reach you in an emergency and you miss their call because your stubborn Galaxy refused to ring.

8 Ways to Fix Samsung Galaxy Phone Not Receiving Calls

Method 1: Check for Updates

First, just Make sure that the phone software is up-to-date. Having the latest updates can help fix bugs and improve how your phone runs. To update your phone's software:

1. Open your phone's Settings app

   

2. Select the Software update option.

3. Tap on Download and Install option.

4. Then tap on the Download button & Follow the on-screen instructions to complete the update.

Method 2: Reinsert SIM Card

Try reinserting the SIM card. This can sometimes fix calling problems on Samsung phones. The SIM card connects your phone to your carrier's network, so if it's not in the right place or damaged, it can mess up calling. To reinsert the SIM card:

1. Turn off your phone.

2. Pop out the SIM card tray using the tool that came with the phone or a paper clip. Gently pry it out.

3. Take out the SIM card & Put the SIM card back in the tray.

4. Pop the SIM tray back into the phone & Turn your phone back on.

Give that a shot and see if reinserting the SIM card helps with your calling issues.

Method 3: Check Cell Coverage and Service Status

The most common reason for calls not coming through is a network problem. Check if you have good cell reception. Try moving to a location with better signal strength like near a window. If the issue continues, contact your carrier to report a network problem in your area or building.

Method 4: Restart the Phone

Sometimes, simply restarting your phone can resolve calling issues. Restarting your phone can help clear any temporary issues with receiving signals from a cell tower.

To restart your Samsung Galaxy phone, hold down the Side key and the volume down button simultaneously for 2-3 seconds & tap on Restarting option.

Method 5: Disable Do Not Disturb

Accidentally enabling Do Not Disturb mode can stop calls from ringing.  So disabling this can fix your problem.

1. For that go to Settings & tap on the Notifications option.

2. In the Notifications settings, tap on the "Do not disturb".

 

3. And here make sure the Do Not Disturb mode is off by turning off the toggle next to it.

Method 6: Check Blocked Numbers List

Did you accidentally block an important contact on your Samsung Galaxy phone? The phone blocks calls and messages from blocked contacts.

1. To check the blocked numbers list, open the Phone app.

2. Tap the three vertical dots menu at the top-right corner.

3. And then tap on the Settings option.

 

4. Here tap on the Block numbers option at the top.

5. From here, you can remove necessary numbers from the blocked list or disable the Block unknown/private numbers toggle.

Method 7: Disable 5G

While 5G offers high-speed internet, it can be unreliable and have poor coverage in certain areas. If you’re experiencing calling issues in an area with poor 5G coverage, try disabling 5G on your phone.

1. Go to Settings & tap on Connections.

2. In connections, tap on the Mobile networks.

3. Select the SIM card for which you want to change the network.

4. And then select the LTE/3G/2G option.

Method 8: Clear Phone App Cache

Clearing the cache of the phone app can potentially resolve calling issues on your Samsung Galaxy phone. The cache is temporary data stored by apps to improve performance.

1. To clear the cache of the phone app, long-press on the Phone app and open the info menu.

2. Then here select the Storage option.

3. And then tap the Clear cache & Clear data option at the bottom.

Conclusion

In conclusion, if you’re having trouble with your Samsung Galaxy phone not receiving calls, there are several things you can try to fix the issue. We’ve covered different ways to troubleshoot the problem, from checking your SIM card and account status to adjusting device settings. If you’ve tried all of these solutions and are still having trouble, it may be time to contact your carrier or Samsung support for further assistance.

Remember, you don’t have to put up with not being able to receive calls - there are solutions available. So take action and get your phone back to working as it should!

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