How to Fix Account Has Been Disabled on App Store (2024)

If a message says “Your account has been disabled in the App Store and iTunes”, then it can be frustrating and confusing. Now there can be multiple reasons behind this error, so in this article, I'll walk through the most common causes of a disabled account and provide steps to fix the error of the account has been disabled on the App Store.

Why you got account has been disabled on App store 

There are a few common reasons an Apple account may become disabled:

• Accounts can lock after too many failed password attempts as a security measure. This is usually temporary, lasting 24 hours.

• If you don't access an Apple ID for an extended period, it can become deactivated and disabled.

• Outstanding or overdue payments on your Apple account are another trigger for a disabled status.

6 Ways to Fix Account Has Been Disabled on App Store

1. Wait 24 Hours

One common trigger is entering the wrong password too many times. Apple automatically locks accounts temporarily as a security measure after a set number of failed logs. This is usually lifted within 24 hours, so try signing in again the next day if it's been less than that.

2. Outdated Payment Info

Another frequent cause is having expired or invalid billing details associated with your account. Apple understandably disables accounts when payment methods are out of date.

To resolve this, log into your Apple ID account settings page through appleid.apple.com. Carefully review all billing information, including payment method, name, address, and contact details. Ensure everything is up to date and correct. Click "Update" to save any changes.

3. Device Software Issues

Using an outdated operating system version on your iPhone, iPad or other Apple device could interfere with App Store functionality.

To fix, go to Settings > General > Software Update and install all patches. Keeping your device fully updated helps smooth over compatibility bugs that sometimes cause account issues.

4. Resetting Your Password

In cases where multiple sign-in attempts lock you out, resetting your Apple ID password is necessary to regain access.

Visit iforgot.apple.com and follow the prompts to reset your password securely online without needing access to associated devices or security questions.

5. Logging Out and Back In

Minor glitches can sometimes be resolved by fully logging out and logging back into the App Store and iTunes Store on your device.

In Settings, tap your name at the top and select "Sign Out". Then sign back in using your Apple ID. This refreshes account details.

6. Contacting Apple Support

If the above solutions don't work, don't hesitate to contact Apple Support. They have tools to further investigate and resolve issues with disabled accounts. Provide details of the problem when chatting or calling them.

With a little troubleshooting using these methods, you should be able to get your Apple ID re-enabled and back to enjoying apps and purchases on iOS!

Conclusion

I hope these troubleshooting tips have helped explain what may have triggered your disabled account error and provided solutions to re-enable it. Apple Support should also be able to assist further if needed. The most important thing is not to stress - with a little patience and the right steps, your account access can usually be restored quite easily.

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